NoBrainer CRM

1. Introduction

NoBrainer CRM ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our customer relationship management platform and related services.

2. Information We Collect

Account Information: When you register, we collect your name, email address, company name, and password.

CRM Data: Information you input into the platform including leads, contacts, companies, deals, tasks, notes, and communications.

Integration Data: When you connect third-party services (Gmail, Google Calendar, Calendly, Stripe, QuickBooks), we access data necessary to provide those integrations, such as email content, calendar events, and payment information.

Usage Data: We automatically collect information about how you interact with our platform, including log data, device information, and analytics.

3. How We Use Your Information

We use the collected information to:

Provide, maintain, and improve our CRM services
Send emails on your behalf through connected Gmail accounts
Synchronize calendar events and scheduling
Process payments through connected payment providers
Generate reports and analytics for your business
Send service-related notifications and updates
Provide customer support

4. Google API Services

NoBrainer CRM's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

We access Google services (Gmail, Calendar, Drive) only to:

Gmail: Send emails on your behalf, sync inbox for lead communication tracking, and create drafts
Google Calendar: Display and create calendar events, check availability
Google Drive: Access files you explicitly choose to link to your CRM records

We do not use Google data for advertising purposes or share it with third parties beyond what is necessary to provide our services.

5. Data Storage and Security

Your data is stored on secure cloud servers. We implement industry-standard security measures including:

Encryption of data in transit (TLS/SSL) and at rest
Encrypted storage of OAuth tokens and API keys
Role-based access controls within the platform
Regular security audits and monitoring

6. Data Sharing

We do not sell your personal data. We may share information only in the following cases:

With your consent: When you explicitly authorize sharing
Service providers: Third-party services that assist in operating our platform (hosting, analytics)
Legal requirements: When required by law or to protect our rights
Within your organization: Data is shared among team members within your tenant/workspace as configured by your administrator

7. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

8. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data
Revoke third-party integration access at any time
Opt out of non-essential communications

9. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]

Website: https://nobrainercrm.com